Frequently Asked Questions

Our customisable messaging favours are a handmade crispy and delicious little cookie that are made in batches to order.  Think of a fortune cookie shape without the fortune cookie taste. We are lighter, crispier, and have better flavour. These aren't your grandad's fortune cookies!

Order your cookies via our shop. We do need a minimum 1 week lead time to prepare your customised treats. So please book anywhere up to 1 week before the date you need them. 

If ordering Ribbon Snaps, please order them 1 month in advance as the ribbons will take time to order and be delivered.

Thank you!

Yes, we offer custom cookie orders for events and special occasions. Contact Us to customise things like flavour, messaging options, colours. You can even put things like pictures, logos, and/or QR codes in them!

Yes, our minimum for Serendipity Snaps is 24 cookies per flavour or dietary needs (gluten free or vegan), and 50 for the Ribbon Snaps. We can do customised orders in any amount needed above our minimum order for the Serendipity, Vegan, and Gluten Free Snaps. Unfortunately due to the customisable ribbon, the Ribbon Snaps only come in sets of 50 minimum. 

We have a pickup services from our kitchen in Langley from Monday to Friday 4-8pm. However, please call or text before to arrange a pickup.

We also offer a local delivery service in the Lower Mainland through Novex Delivery solutions.

All other deliveries in Canada go through Canada Post.

Partnerships are our favourite thing! If you have a business that you feel is complementary to us and share our values, please Contact Us to discuss the ways we can work together!

We would love to be a part of your fundraiser! Please Contact Us to discuss the ways that we can help you!